FAQ'S
GENERAL FAQ's
Who is The Husk?
We are a UK-based equestrian brand specialising in breathable, science-led performance products for horses. Every product is designed, tested, and handcrafted in the UK.
What makes The Husk products unique?
Our patented multi-layer airflow technology regulates temperature, reduces heat build-up, and provides impact protection — all in an ultra-lightweight, non-absorbent design.
Are Husk products suitable for all disciplines?
Yes — from dressage to eventing, polo to endurance, Husk products are trusted by riders across every discipline, from amateurs to professionals.
PRODUCT TECHNOLOGY
What is airflow technology?
Our products use multi-dimensional breathable fabrics, engineered to channel air around the limb, wick away moisture, and maintain temperature stability during exercise.
How do Husk boots prevent overheating?
Thermal testing proves our boots increase leg temperature by just 1–1.6°C, compared to up to 9°C in traditional boots — helping prevent tendon damage caused by overheating.
Do Husk boots offer impact protection?
Yes — our products combine breathability with shock-dispersing properties to protect limbs without trapping heat.
What is Bio Field Technology?
Selective products contain magnetic elements designed to promote circulation and support natural recovery processes while maintaining breathability.
PRODUCT CARE
How do I clean Husk products?
All boots, saddle pads, and rugs can be machine washed at 30°C. Avoid fabric softeners or tumble drying. Quick rinse between rides is recommended for optimal airflow.
How long do Husk products last?
With correct care, Husk products maintain their performance over multiple seasons. They are designed to withstand regular use and washing.
FOR TEAMS
Can I customise products with team colours?
Yes. Our bespoke team service allows you to customise straps, bindings, colours, and logos across boots, saddle pads, and rugs.
Is there a minimum order for custom kits?
Typically, minimum orders start at 10 units. However, this may vary depending on product type — contact us to discuss your team’s needs.
Do you ship custom orders internationally?
Yes — we ship bespoke kits worldwide with full documentation and courier options.
ORDERS & SHIPPING
Where are your products made?
All Husk products are handmade in the UK using premium, vet-approved materials.
Do you ship internationally?
Yes. We offer worldwide shipping with courier tracking.
How long will my order take to arrive?
- UK Standard: 3–5 business days
- International: 7–14 business days (subject to customs)
Custom team orders will have lead times confirmed at consultation.
How can I track my order?
Tracking details are emailed once your order is dispatched.
WARRANTY & RETURNS
Do you offer product warranties?
Yes — our products are guaranteed against manufacturing defects for 12 months from purchase.
What is your returns policy?
We accept returns of unused items in original condition within 30 days of purchase. Bespoke or customised items are non-returnable unless faulty.
CONTACT & SUPPORT
How do I contact customer service?
Email us at customerservice@thehusk.co.uk or use the contact form on our website.
Can I speak to a product expert?
Yes — our technical team is available for advice. Please email or book a consultation for team orders.